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All Customers are billed on the calendar anniversary day of their
original signup (unless requested otherwise). |
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Every Invoice clearly states the Service period covered. |
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All payments are due on or before the first day of each service period
covered. |
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Credit Card & Auto-Debit Customers are billed (and their payments are
automatically processed) on the first day of each service period. |
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Customers paying by personal or company check are billed 30 days prior to
the first day of each service period. |
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Late charges in the amount of 1.5% (minimum of $2.50) are automatically
added on the second day an Invoice becomes overdue. |
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Any account with an overdue balance past 60 days is a subject to
automatic deactivation. |
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Any account with more then two deactivations for non-payment can only be
reactivated with a "Credit card" as the method of payment for all
future transactions. |
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All Customer Information (including printable Invoices and Receipts) are
always available from Account
Manager Secure Server |
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Customer can cancel or suspend their account at any time. |
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Every account is renewed automatically based on billing and payment plan
of record. |
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It is customer's responsibility to request any changes or cancellation of
their account. |
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Refunds are given only on unused portion of services for prepaid plans
only. |
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No refunds are given for the current month's service. No refunds
are given for the monthly payment plans. |
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For a complete list of QuadNet's Terms & conditions click
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