How soon after I open my new
QuadNet Account will I be able to use it?
Your Account becomes Active Immediately after
your Online Application is processed and your
credit card is approved, which should take about
45 to 90 seconds.
I travel a lot. Can QuadNet
give me a local phone number for my modem anywhere
I go?
Sorry, QuadNet is a Regional Internet Service
Provider for Greater Delaware Valley, and our
coverage area extends through South-Eastern
Pennsylvania, South Jersey, and Northern Delaware
only.
I leave Philadelphia area for 3
months in the summer, but I don't want to cancel
my QuadNet account because I am coming back to
School in September. What should I do to
stop billing on my account?
You can temporarily suspend (deactivate) your
account by logging into our
Account Manager and click on "Deactivate"
link on "Customer Snapshot" Tab. Note: While your
account is in deactivated state, it cannot be used
for dial-up and your e-mail account is also halted
and unusable. No new billing will occur on a
suspended account. Please remember that a
suspended account cannot be accessed from account
manager, and when you wish to "Reactivate"
your account you have to do it by contacting our
office.